Privacy Policy

1. Introduction

Welcome to Holy Spirit Connect Ministries (HSCM). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe, secure, and respectful manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website (holyspiritconnect.org), use our mobile application, or interact with any of our other digital services.

By using our services, you agree to the terms of this Privacy Policy. We encourage you to read this policy carefully.

2. Information We Collect

We may collect personal information in several ways, primarily when you voluntarily provide it to us.

Personal Contact Information: We collect information that you provide directly to us through forms on our site, which may include:

• Your full name
• Email address
• Phone number
• Physical address or location

Donation Information: When you make a donation, we collect information necessary to process your payment, such as payment card details or mobile money information. This is processed through secure third-party payment gateways.

User-Generated Content: We collect information you submit through interactive features, such as:

• Prayer requests
• Testimonies
• Volunteer applications
• Comments on blog posts

Account Information: When you register for an account for our online courses, we collect your name and email address to create and manage your account.

Usage Data (Anonymous Information): We may automatically collect non-personal information about how you interact with our website. This can include your IP address, browser type, device type, pages visited, and the time and date of your visit. This data is typically aggregated and helps us improve our website and services.

3. How and Why We Use Your Information

We use the information we collect for various ministry purposes, which are grounded in our legitimate religious interests and your consent. These purposes include:

• To Provide Ministry Services: To manage your account, enroll you in courses, and deliver requested resources to you.
• To Communicate With You: To send you newsletters, event updates, and other information you have subscribed to. We may also send you administrative information about changes to our terms or policies.
• To Process Donations: To securely process your financial contributions and send you receipts and acknowledgments.
• For Pastoral Care & Follow-Up: To respond to your prayer requests, follow up on faith decisions, and connect you with our hospitality or volunteer teams.
• To Improve Our Services: We use anonymous usage data to understand how our website is being used, which helps us improve the layout, content, and overall user experience.
• For Security: To protect our website and services from fraud, abuse, and other illegal activities.

4. Sharing and Disclosure of Information

Your trust is important to us, and we are committed to not selling or renting your personal information to third parties. We will only share your information in the following limited situations:

• With Your Consent: We may share your information for any other purpose with your explicit consent.
• Third-Party Service Providers: We may share information with trusted third parties who perform services on our behalf, such as payment processors (for donations) or email service providers (for newsletters). These providers are contractually obligated to protect your data and are not permitted to use it for any other purpose.
• Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect the safety of our users, or defend the rights and property of HSCM.

5. Data Security

We are committed to protecting the security of your personal information. We use a variety of administrative, technical, and physical security measures to help protect your data from loss, theft, misuse, and unauthorized access. Online donations are processed through secure (SSL) connections to our payment gateways.

6. Use of Cookies

Like most websites, we may use "cookies" to enhance your experience. Cookies are small files stored on your computer that help us remember your preferences and understand site traffic. You can usually change your browser settings to refuse cookies, though some parts of our website may not function properly if you do.

7. Children's Privacy

We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that we have unintentionally collected information from your child, please contact us immediately so we can take appropriate action.

8. Your Rights and Choices

You have the right to:

• Access Your Information: You can request a copy of the personal information we hold about you.
• Correct Your Information: You can request that we correct any inaccurate or incomplete information.
• Opt-Out of Communications: You can unsubscribe from our email newsletters at any time by clicking the "unsubscribe" link at the bottom of each email.

9. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

10. How to Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: